Privacy policy
For the sake of transparency towards our customers, the following data protection policy describes how Confort-Nautique.com uses your personal information, the data collected about you and your rights regarding the use of your personal data by us. The data protection policy located below applies to all data from prospects and customers of our company (consumers, professionals and individuals) that the Azure Boat Services team may process.
User information collected via the www.confort-nautique.com site (hereinafter referred to as "the Site") such as, in particular, the URL of the links through which the user accessed the Site, the supplier the user's access code, the user's Internet protocol (IP) address, the contact details and the user's name, etc., are intended to be processed by the Azure Boat Services Company, responsible for processing, for the needs of navigation on the site, for any request for information, and if necessary for the delivery of certain services of the Azure Boat Services Company. This processing is based on the legitimate interest of the Azure Boat Services Company in the context of the management of its relations with customers and prospects.
The information marked with an asterisk in the forms is mandatory to process user requests. If they are not provided, a request cannot be taken into account. Azure Boat Services collects your surname, first name, postal address, e-mail address, password, telephone number, browsing data, order history, products consulted, items concerning your order tracking and telephone conversations. We process the data collected in order to:
- The creation and management of your Customer Account on www.confort-nautique.com.
- The management of your order.
- Management of delivery operations.
- Management of payment transactions.
- Customer relationship management by telephone, e-mail or via your Customer Account on www.confort-nautique.com.
done The sending of targeted commercial offers by e-mail and on social networks.
The data is only communicated internally within the Azure Boat Services Company to customer service, technical service, marketing/e-commerce service and accounting service. Azure Boat Services will NEVER pass your information (email, phone, address, etc.) to advertising companies in any form.
The data is accessible to subcontractors of the Azure Boat Services Company (in particular for the purposes of maintaining the hosting of the website). Subcontractors act according to the instructions of the Azure Boat Services Company, and are required to implement appropriate protection measures for this personal data.
The user's personal data will be kept for a maximum of:
done For a period of 3 years from their collection in the absence of conclusion of a contract; done In the event of the conclusion of a contract or an order, if necessary for the entire contractual period, then kept in intermediate archives for a period corresponding to the possible guarantee period to which is added the applicable legal prescription period (5 years in most cases).
done For a period of 13 months from their implementation/creation with regard to cookies. In accordance with the applicable regulations on the protection of personal data, the user has:
therefore a right of access, rectification and portability of information concerning him; therefore a right of limitation, erasure and opposition for legitimate reasons to the processing of his data:
- the possibility of transmitting to the Azure Boat Services Company directives in order to organize the fate of the data concerning him (conservation, deletion, communication to a third party, etc.) in the event of death;
The user can exercise these rights by writing to the following email address: contact@confort-nautique.com or by post to Confort-Nautique.com - 3 rue Calypso Zone Pôle Nautique 66140 Canet-en-Roussillon.
However, the user is warned that his opposition to the processing may, in practice and depending on the case, have an impact or make it impossible to take into account a request for information, use of the services offered on the Site.
The user also has a right of appeal to a national supervisory authority such as the Commission Nationale de l'Informatique et des Libertés in the event of violation of the regulations applicable to the protection of personal data and in particular of European Regulation No. 2016-679.
Confort-Nautique.com may contact you by telephone to follow up on your order and/or follow up on your after-sales service or to provide you with information following your request.
Confort-Nautique.com may need to contact you by e-mail to send you your invoice, to follow up on your order, to follow up on your after-sales service request, to follow up on a quote request, to submit an opinion customer following the purchase of one of our products or the performance of a service on your boat, to carry out a satisfaction survey among our customers. You have the option to subscribe to the Azure Boat Services newsletter. You can revoke your consent at any time and in the future.
When making a purchase in our online store www.confort-nautique.com, you are required to enter your e-mail address. Once a customer of Confort-Nautique.com, you will receive commercial offers and our news by e-mail. You can object to this use immediately by notifying it at the time of collection of your data or later by exercising the rights conferred on you by the Data Protection Regulations.
You have the possibility to object to this communication by performing one of the following two actions: by clicking on the unsubscribe link provided in each e-mail or by contacting us by e-mail at contact@Confort-Nautique.com
Thus it is possible to configure your browser to accept or reject all cookies either systematically or according to their issuer. You can also choose to be automatically informed when a cookie is stored on your device.
Finally, and to benefit from greater control over the management of cookies, you can configure your browser software so that the acceptance or refusal of cookies is offered to you from time to time, before a cookie is likely to be used. be placed on your hard drive by the server of the site you are visiting. It is therefore advisable to configure your browser settings to your liking.
In order to manage cookies as closely as possible to your expectations, we invite you to configure your browser taking into account the purpose of cookies. Below you will find more detailed information on how to make this setting for the most commonly used browsers:
- Microsoft Edge – https://support.microsoft.com/help/4027947
- Microsoft Internet Explorer – http://support.microsoft.com/kb/278835
- Google Chrome – http://www.google.com/intl/fr/chrome/browser/features.html
- Mozilla Firefox – https://support.mozilla.org/en/kb/enable-disable-cookies-preferences
- Apple Safari – http://support.apple.com/kb/PH5042
- Opera – http://www.opera.com/browser/tutorials/security/privacy/
You can also consult the "Help" menu of your browser to find out how to modify your cookie settings. You can also deactivate cookies with a dedicated cookie management platform. The Youronlinechoices site (YourOnlineChoices.eu) offered by digital advertising professionals allows you to refuse behavioral advertising.
Any configuration undertaken on your terminal in this respect may lead to a modification or deterioration of your Internet browsing and, in particular, of your conditions of access to certain services on the Site requiring the use of Cookies. In case of difficulty, you can change your cookie preferences at any time and go back.
Data protection policy.
Data is defined as "personal" from the moment it concerns natural persons identified directly or indirectly.User information collected via the www.confort-nautique.com site (hereinafter referred to as "the Site") such as, in particular, the URL of the links through which the user accessed the Site, the supplier the user's access code, the user's Internet protocol (IP) address, the contact details and the user's name, etc., are intended to be processed by the Azure Boat Services Company, responsible for processing, for the needs of navigation on the site, for any request for information, and if necessary for the delivery of certain services of the Azure Boat Services Company. This processing is based on the legitimate interest of the Azure Boat Services Company in the context of the management of its relations with customers and prospects.
The information marked with an asterisk in the forms is mandatory to process user requests. If they are not provided, a request cannot be taken into account. Azure Boat Services collects your surname, first name, postal address, e-mail address, password, telephone number, browsing data, order history, products consulted, items concerning your order tracking and telephone conversations. We process the data collected in order to:
- The creation and management of your Customer Account on www.confort-nautique.com.
- The management of your order.
- Management of delivery operations.
- Management of payment transactions.
- Customer relationship management by telephone, e-mail or via your Customer Account on www.confort-nautique.com.
done The sending of targeted commercial offers by e-mail and on social networks.
The data is only communicated internally within the Azure Boat Services Company to customer service, technical service, marketing/e-commerce service and accounting service. Azure Boat Services will NEVER pass your information (email, phone, address, etc.) to advertising companies in any form.
The data is accessible to subcontractors of the Azure Boat Services Company (in particular for the purposes of maintaining the hosting of the website). Subcontractors act according to the instructions of the Azure Boat Services Company, and are required to implement appropriate protection measures for this personal data.
The user's personal data will be kept for a maximum of:
done For a period of 3 years from their collection in the absence of conclusion of a contract; done In the event of the conclusion of a contract or an order, if necessary for the entire contractual period, then kept in intermediate archives for a period corresponding to the possible guarantee period to which is added the applicable legal prescription period (5 years in most cases).
done For a period of 13 months from their implementation/creation with regard to cookies. In accordance with the applicable regulations on the protection of personal data, the user has:
therefore a right of access, rectification and portability of information concerning him; therefore a right of limitation, erasure and opposition for legitimate reasons to the processing of his data:
- the possibility of transmitting to the Azure Boat Services Company directives in order to organize the fate of the data concerning him (conservation, deletion, communication to a third party, etc.) in the event of death;
The user can exercise these rights by writing to the following email address: contact@confort-nautique.com or by post to Confort-Nautique.com - 3 rue Calypso Zone Pôle Nautique 66140 Canet-en-Roussillon.
However, the user is warned that his opposition to the processing may, in practice and depending on the case, have an impact or make it impossible to take into account a request for information, use of the services offered on the Site.
The user also has a right of appeal to a national supervisory authority such as the Commission Nationale de l'Informatique et des Libertés in the event of violation of the regulations applicable to the protection of personal data and in particular of European Regulation No. 2016-679.
Confort-Nautique.com may contact you by telephone to follow up on your order and/or follow up on your after-sales service or to provide you with information following your request.
Confort-Nautique.com may need to contact you by e-mail to send you your invoice, to follow up on your order, to follow up on your after-sales service request, to follow up on a quote request, to submit an opinion customer following the purchase of one of our products or the performance of a service on your boat, to carry out a satisfaction survey among our customers. You have the option to subscribe to the Azure Boat Services newsletter. You can revoke your consent at any time and in the future.
When making a purchase in our online store www.confort-nautique.com, you are required to enter your e-mail address. Once a customer of Confort-Nautique.com, you will receive commercial offers and our news by e-mail. You can object to this use immediately by notifying it at the time of collection of your data or later by exercising the rights conferred on you by the Data Protection Regulations.
You have the possibility to object to this communication by performing one of the following two actions: by clicking on the unsubscribe link provided in each e-mail or by contacting us by e-mail at contact@Confort-Nautique.com
Cookies policy
When consulting the site www.confort-nautique.com (hereinafter referred to as "the Site"), certain information relating to your browsing may be recorded in "cookie" files installed on your terminal (computer, tablet , mobile phone or any other Internet-enabled device). These cookies are intended to facilitate your navigation on this Site and for audience measurement purposes. Some cookies also allow you to interact with the social modules present on the Site (Facebook, Twitter, etc.) and allow us to offer you personalized offers, adapted to your preferences. This article helps you understand what a cookie is, what it does, and how to configure how it works.What is a cookie ?
A cookie is a text file which, thanks to your navigation software, is placed in a dedicated space on the hard drive of your terminal when visiting a site or consulting an advertisement. It contains several data such as the name of the server that deposited it (server of the site you are visiting), an identifier in the form of a unique number and possibly an expiry date of the said cookie. Cookies allow its issuer to recognize the terminal of the user with which it is registered and to collect information relating to its navigation on the sites.Cookies issued on this site.
The "essential cookies" for the operation of the Site: they allow to memorize information entered in the forms, manage and secure access to reserved areas (registration or access to your account, service requested, content of an order basket, etc. .). “Functional cookies”: they make it possible to adapt the presentation of the Site to the display preferences of your terminal (language used, display resolution, etc.) and thus personalize your access to the Site. “Analytical cookies” (or “audience measurement cookies”): they anonymously collect traffic data in order to establish statistics and volumes of visits (number of visits, page views, etc.) and to know the use of the elements making up this Site (headings and pages consulted, etc.) allowing us to monitor and improve the quality of its services. “Social cookies”: they allow you to interact with the social modules on the Site (Facebook, Twitter, etc.). “Targeting or retargeting cookies”: allow navigation to be adapted to your choices and preferences, by offering products and services that may be of interest to you. Certain third-party cookies may be installed on the Site via our trusted business partners, in order to provide you with offers linked to other websites.Managing your Cookies.
You can control and manage the installation of these cookies on your terminal by configuring your browser software.Thus it is possible to configure your browser to accept or reject all cookies either systematically or according to their issuer. You can also choose to be automatically informed when a cookie is stored on your device.
Finally, and to benefit from greater control over the management of cookies, you can configure your browser software so that the acceptance or refusal of cookies is offered to you from time to time, before a cookie is likely to be used. be placed on your hard drive by the server of the site you are visiting. It is therefore advisable to configure your browser settings to your liking.
In order to manage cookies as closely as possible to your expectations, we invite you to configure your browser taking into account the purpose of cookies. Below you will find more detailed information on how to make this setting for the most commonly used browsers:
- Microsoft Edge – https://support.microsoft.com/help/4027947
- Microsoft Internet Explorer – http://support.microsoft.com/kb/278835
- Google Chrome – http://www.google.com/intl/fr/chrome/browser/features.html
- Mozilla Firefox – https://support.mozilla.org/en/kb/enable-disable-cookies-preferences
- Apple Safari – http://support.apple.com/kb/PH5042
- Opera – http://www.opera.com/browser/tutorials/security/privacy/
You can also consult the "Help" menu of your browser to find out how to modify your cookie settings. You can also deactivate cookies with a dedicated cookie management platform. The Youronlinechoices site (YourOnlineChoices.eu) offered by digital advertising professionals allows you to refuse behavioral advertising.
Any configuration undertaken on your terminal in this respect may lead to a modification or deterioration of your Internet browsing and, in particular, of your conditions of access to certain services on the Site requiring the use of Cookies. In case of difficulty, you can change your cookie preferences at any time and go back.